Guaranteed Safe Checkout 1-3 days handling time,tracking number for every order
Specifics and Features:
Package Included:
COMPATIBILITY LIST
| Shipping Methods | Working Time | DeliveryTime |
| FEDEX Ground | Mon. to Fri. | 3 - 7 Days |
| UPS Ground | Mon.to Sun | 4 - 7 Days |
Business days: Monday~Friday ( excluded holidays and weekends )
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that the original shipping cost is not refunded.
Order Cancellation:
To cancel an Order, please contact us by e-mail(trace@kingcher.com). Order that have already shipped cannot be cancelled.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us via email( trace@kingcher.com)
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If you received one of our products as a gift, and would like to return it, you must provide the order number so we can process the return.
Shipping
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are sending the item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. All items must be returned to the seller with a trackable shipping service. We suggest USPS delivery confirmation service. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be eligible for a full refund.
We offer our customers secure and convenient ways to order online or by phone.
Enjoy quick, easy and customer friendly ordering with kingcher.com
Placing Online Orders
Kingcher allows our customers to shop anywhere at anytime.
Follow our simple order process to shop for the best aftermarket running boards on the market.
Placing Phone Orders
Placing a phone order has never been easier. Simply call and speak with our team of friendly and knowledgeable experts for the best deals.
We are here to help during the following hours:
Mon- Sat: 8 a.m. - 11 p.m.
Sun: 9 a.m. - 9 p.m.
Yes, we are registered to collect sales and use taxes in all states which impose such a tax.
We accept the following payment methods:
PayPal
PayPal Credit
We require the full amount of purchase, sales tax and applicable shipping cost at the time the order is complete.
Call our Customer Loyalty Specialist to track your order. To make your request easier, have your order number ready.
You can also check your order status by sending an email request including your order number trace@kingcher.com
Be sure to look over your order before submitting it. If changes are required, immediately call our Customer Loyalty Specialist.
Orders process quickly and in some cases it may be too late to modify your order.
